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Hi! My name is Frankie, and I am your Customer Experience Manager here at Bert Smith Volkswagen. It is my job to make sure your experience here is second-to-none! My favorite things include being handsome, eating leftovers on the floor, and barking at the showroom mannequins. When my Mom is not busy answering the phone at the front desk, I get to hang out in the showroom and greet all of our guests! I hope to meet you on your next visit to Bert Smith Volkswagen. See you soon!